Frequently Asked Questions – TrendyOutfitSale.com
Last Updated: [Month/Year]
Orders & Shipping
How long does shipping take?
- US orders: 3-7 business days
- International: 7-21 business days (customs may cause delays)
Can I track my order?
Yes! You’ll receive a tracking number via email once your order ships.
What if my package is lost?
Contact us through our Help Center after 10 business days.
Returns & Exchanges
What’s your return policy?
30 days for unworn items with tags. See full Return Policy.
How do I exchange an item?
Start a return and select “exchange” – we’ll ship the new item once we receive your return.
Payments
What payment methods do you accept?
All major cards, PayPal, and Apple Pay.
Is my payment secure?
Absolutely! We use 256-bit SSL encryption.
Sizing & Products
Are your sizes true to fit?
Most are standard sizing – check each product’s size chart.
How do I care for my items?
Check the garment’s care label. Generally:
• Machine wash cold
• Lay flat to dry
• Iron on low heat
Account Help
How do I reset my password?
Click “Forgot Password” on the login page.
Can I change my order?
Contact us immediately – we’ll try to help if it hasn’t shipped.
Promotions
Where’s my discount code?
Sign up for our newsletter for exclusive offers!
Why isn’t my promo code working?
Some codes are for specific collections or have minimum spends.
Still Need Help?
Visit our 24/7 Help Center for instant answers.